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Shipping & Returns
We currently use UPS and USPS for shipping orders within the United States. All orders ship within 3-5 business days (with the exception of fabric by the yard). Below is a breakdown of how each product is sent:
• Original paintings and artwork, pillows, fabric by the yard: UPS ground with tracking
• Products and prints: USPS Priority Mail with tracking
Items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured any shipping delay will be communicated within 2 business days of your order. Should any other unforeseen delay occur, you will be notified within 7 days of placing your order.
At this time, we use USPS to ship all international orders, and are able to ship original artwork, textiles, products and prints. The flat $25.00 international shipping rate shown on our website applies to print and product orders. Prior to purchasing, please email email@example.com and we'll be happy to give you a specific shipping quote based on your order and location.
Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser.
All paintings, prints, fabric by the yard, wallpaper, gift cards, and sale items are final. If you are not completely satisfied with your home and gift purchase you may return or exchange your item within 7 business days. All merchandise should be returned in it's original condition with the original receipt. Shipping and handling fees are non-refundable and the customer must pay shipping fees associated with returning or exchanging an item. Once your return is processed we will promptly issue a credit to your credit card. Please contact firstname.lastname@example.org if you have a question regarding a refund or exchange.
We are here to help — send us an email, we'd love to hear from you.
Customer Service Hours: Monday thru Friday, 10:00am – 5:00pm EST
Customer Service Contact: email@example.com
Address for Returns: 701 East Bay Street, Suite 409 Charleston, SC 29403